• Information Technology

  • September 2022

    Posted by SUSD Communications on 9/1/2022
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  • Support for SUSD Technology and Digital Platforms

    Posted by SUSD Communications on 9/1/2022

    Are you taking advantage of the many tools SUSD provides for students and families to be digitally connected to SUSD?

    Here are some resources you may not be aware of that can help ease the use of SUSD technology and digital platforms:

    • IT Student Help Center - Visit this resource to learn how to reset a student password, learn more about your student device, or learn how to access the most broadly used learning tools like Clever and Google Classroom.

    • Nutrition Services - “Team Awesome” provides helpful information about how to apply for the free and reduced lunch program. Use online tools to manage a student’s lunch account through the Titan Family Portal (scroll down for the log-in link and FAQs).

    • ParentVUE and StudentVUE - Has it been a while since you logged in to the ParentVUE or StudentVUE application? In addition to helping with yearly verification processes, this application provides updated information about school attendance and academic performance. Learn more in the user guide posted online!

    • Online payments through Touchbase - Tax donations, Community Education payments, extracurricular fees and more can be paid through the SUSD Finance digital platform, Touchbase.


    Which digital resources would you like to see more information about? Share your feedback with the SUSD IT Department here!

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  • August 2022

    Posted by SUSD Communications on 8/1/2022
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  • Optional Student Technology Device Protection Plan

    Posted by SUSD Communications on 8/1/2022

    SUSD Technology LogoAs technology becomes increasingly critical to support communication, collaboration, and learning activities, each student in the Scottsdale Unified School District has the option of checking out a district device for learning. These devices are checked out from the school library (K-8) or bookstore (high school). Similar to other learning resources checked-out from the library or bookstore, students are responsible for damaged or missing items (beyond typical wear and tear.)

    SUSD offers families an Optional Student Technology Device Protection Plan each school year. For more information about the specifics of the plan, please see the Optional Device Protection Plan website. Families that choose to participate in the Optional Student Technology Device Protection Plan must enroll each new school year. For more information, contact your school’s library or bookstore, or give the SUSD Help Desk a call at 480.484.HELP (4357).

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  • Affordable Connectivity Program

    Posted by SUSD Communications on 8/1/2022

    Affordable Connectivity Program logoThe Affordable Connectivity Program (ACP) is a U.S. government program operated by the Federal Communications Commission (FCC) to help low-income households pay for internet service and connected devices, such as a laptop or tablet. Families that qualify for free or reduced-price school lunches are likely also eligible for this program (learn more about the free or reduced lunch program at the SUSD Nutrition Services website)

    Recently, the federal government made a deal with internet providers to ensure internet services provided to low-income families (starting at $30 a month) is high-speed internet and not the slowest speed offered by the provider. 

    Eligible households could receive:

    • Up to a $30/month discount on internet service
    • Up to a $75/month discount if household is on qualifying Tribal lands
    • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)
    • A low-cost service plan that may be fully covered through the ACP

    Learn more about the Affordable Connectivity Program by visiting https://www.affordableconnectivity.gov/.

     

    Read more at The SUSD Source

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  • July 2022

    Posted by SUSD Communications on 7/1/2022
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  • Responsible Use of Digital Storage

    Posted by SUSD Communications on 7/1/2022

    Cloud StorageSUSD students use a variety of digital resources to support learning, including the productivity tools provided by Google Workspace for Education. During the 2021-22 school year, Google announced details about how the free education resources it has been providing will become limited, with additional features available for purchase. For SUSD staff and students, this means that the previously unlimited cloud storage will become limited (with a cost to SUSD associated with a higher limit). This is a good reminder that the data we are saving “in the cloud” is taking up digital space in a data center somewhere and there are costs involved in supporting the storage of that data.

    In the near future, student storage in Google Workspace will be limited. While it is our intention to set a limit that allows for plenty of creating and collaborating as students engage in world-class, future-focused education, this does mean that students will need to be careful about how much they are saving in Google Drive. Images and videos consume the most digital space. Attaching images and videos to email messages (rather than sending a link) can also take up space in Gmail. Google provides tools to help each person know how much storage they are using and how to reduce that total. Considering what should be saved, for how long, and at what resolution quality are all good practices now and in the future as we increasingly learn, work, and communicate in cyberspace.

     

    Read more at The SUSD Source

     

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  • June 2022

    Posted by SUSD Communications on 6/1/2022
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  • Summer Digital Learning

    Posted by SUSD Communications on 6/1/2022

    Learning doesn’t stop when the school year ends, but it does look different. Similarly, the work of the SUSD Information Technology department changes, but does not slow down! Read on to learn more about how each of our teams will support summer learning and the preparation for a new school year.

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  • IT Support Team

    Posted by SUSD Communications on 6/1/2022

    During the summer, the IT Help Desk remains available on SUSD workdays (Monday – Thursday, June 6 - July 14) from 7 a.m. to 5 p.m. We support staff and students via phone, as well as through appointments, for checking technology in or out. Support staff also respond to work orders related to summer school and summer professional learning technology needs. The IT Help Desk can be reached at 480.484.HELP (4357). Other large projects this team works on through the summer include inspecting and repairing student and staff devices, relocating technology at the schools with construction projects, and receiving and preparing equipment for technology-refresh projects.

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